And we love our customers back.
Why should you book a bus from TripUpto?
TripUpto is a fastest growing bus tickets portal in India and therefore, you will find the best option of buses on the site. Some of the advantages of booking with us are:
What are the choices of payment methods available on TripUpto?
TripUpto has a number of benefits for our first time user, Debit/Credit card offers, seasonal offers, etc.
The different payment options available are:
Is it safe to use my credit card on this website?
Transactions on TripUpto are very safe. We have the best security and transactions available and are done securely. Apart from this, it uses Secure Socket Layers (SSL) data encryption. The SSL assures that the information you exchange with us is never transmitted unencrypted and thus, protect the details from being viewed by unauthorized person.
How can I view my status of bus bookings?
The Bus Ticket will be sent via SMS to your mobile number with the selected operators. It will have your PNR number along with other ticket related details. You can use this information at the time of boarding the bus.
NOTE: All the bus operators accept SMS tickets.
I lost my ticket. What should I do now?
There is no need to worry. You can contact TripUpto anytime and our executive will regenerate your mobile ticket that can be used at the time of boarding the bus.
I want to cancel my bus booking. What should I do?
If a new customer makes an id by clicking on the ‘Login’ button at the top right corner, then you can cancel the bus ticket from your id. But in case you made the booking without it, then call our customer care and the ticket will be canceled.
Do I need to carry any documents while boarding?
Yes. Passengers are required to carry any one of your Government Identity Card along with your mobile bus ticket. You can choose from the following options:
I missed my bus. Do I get a refund?
TripUpto provides a 100% refund if the bus is missed due to either TripUpto or its’ partner company's fault. However, if you miss the bus due to any other reason not directly related to TripUpto, then no refund is provided.
How can I get a refund in case I cancel my bus ticket?
Your bus ticket will be refunded after you cancel it and refund will reach you in 3-4 working days. However, the cancellation amount will depend on the bus tour operator you have chosen.
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